The Israel Customs Directorate is the leading organization in the management of Israel's foreign trade, thus it plays an important role in Israel's economic leverage and in increasing its economic power.
The Israel Customs Directorate, which collects about 25% of the Tax Authority revenue, operates simultaneously on two levels, providing service to the foreign trade community, citizens, importers and exporters while also enforcing the laws of the State of Israel, including protecting the country's borders against the smuggling of goods, drugs and weapons.
The Israel Customs Directorate is a dynamic organization that continues to develop rapidly and effectively in order to improve Customs operations. As part of its work, the ICD emphasizes cooperation with domestic trade organizations, reciprocal and fruitful working relations with the World Customs Organization, acceding to Customs agreements with other countries and cooperation in various Customs matters.
The Israel Customs Directorate operates at Israel's air, land and sea borders and entry points.
In addition, the Customs Directorate operates at seven internal land crossings between Israel and the Palestinian Authority and plays a central role in the establishment of economic peace with the Palestinian Authority and Israel's other neighbors.
The simplification of import and export processes combined with the implementation of advanced working practices has placed the Israel Customs Directorate at the forefront of the war against economic crime, imports that violate intellectual property rights, smuggling and money laundering that harm Israel's economy.
The growth of international trade and the expansion of computer technology have led to the accelerated development of an innovative system of foreign trade – "The New Generation System", which will provide rapid and efficient solutions for those engaged in foreign trade and improve the level of service provided by Israel Customs while also increasing its enforcement capabilities.
This project will allow the rapid integration of Israel Customs into the international trend of simplifying foreign trade procedures according to standards set forth in international conventions and agreements such as the Kyoto Convention and the World Trade Organization.
In 2011, the Israel Customs Directorate was awarded the Yitzhak Rabin Public Service Award for excellence and quality, the most prestigious award presented to the public sector.